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Daniel Kruger asks about smart-phone-captivated people: “What happens when they actually have to talk to a stranger in real-life social space?”
March 08, 2017
In an observational study of what people do when waiting in public spaces, Daniel Kruger found that most people start using their phones within 10 seconds of waiting and 80% do so within 20 seconds. He says this is evidence that engaging via online social connections is supplanting engaging with the immediate social environment. Kruger suggests a better balance in this ratio – making time for real-life interactions in social spaces “so we don’t lose that human connection.”